December Community Moderation Report - (2025) Overview

GoodDollar International Moderation Team (2025) Overview

This December report highlights our collective efforts throughout 2025 in moderating, supporting, and strengthening the GoodDollar Community. We invite you to review this document, which outlines our key achievements challenges and lessons learned.

Introduction:

The GoodDollar International Moderation Team (GIMT) is a diverse group of five passionate individuals from different countries, united in their mission to promote the GoodDollar project and support its community. Each member brings a unique set of skills and perspectives, creating a dynamic and effective team.

The GIMT team supports the growth, sustainability, and well-being of the GoodDollar community by fostering engagement, maintaining healthy community standards, and serving as a bridge between community members and the GoodDollar ecosystem.

Overview of 2025 Objectives:

Our focus throughout 2025 was to keep the community active through a variety of engaging initiatives aimed at fostering participation, growth, and a strong sense of direction. We also prioritized providing consistent support, maintaining a healthy and inclusive environment, and ensuring a well-engaged community. In addition, we focused on promoting key developments across the ecosystem and building meaningful partnerships with builders, contributing to the overall growth and sustainability of the ecosystem. Below is a detailed overview of these achievements.

Key Achievements in 2025

Programs & Initiatives:

  • GoodDollar Academy – An accessible educational program that equips community members with essential knowledge of digital finance, blockchain, Universal Basic Income (UBI) and other essential topics related to GoodDollar.
  • Learn & Earn Quiz – An interactive initiative designed to reinforce Academy learning and encourage active participation across key community topics.
  • GoodMarket (Community Hub) – A central platform that enables seamless participation and enhances engagement across GoodDollar community initiatives, including Daily Tasks and Mini Games to drive consistent engagement.
  • GoodChat – A discussion-based initiative that promotes learning and engagement around blockchain, cryptocurrency, and community-driven topics.
  • GoodNews – A channel for sharing UBI insights, community highlights, and other social impact of blockchain and crypto updates.
  • GoodStories – A storytelling initiative where community members share experiences through videos, images, or written content to amplify the GoodDollar mission.
  • Themed Events – Curated discussions focused on specific topics to encourage dialogue, learning, and community understanding.
  • AMA Sessions – Open forums that allow community members to interact with moderators, ask questions, address challenges, and share feedback.
  • Academy Γ— Web3 Certifier Exam – To foster community education by supporting and leveraging the Web3 Certifier builder platform for skills validation, certification, and rewards.
  • Weekly Updates – A regular communication initiative providing highlights on past week achievements, ongoing activities, and future events.
  • GoodTutorials: Developed/Updated practical tutorial guides to support smoother onboarding and easier ecosystem navigation for community members.

Community & Ecosystem Growth

Note: When we refer to growth, we do not mean community size alone. While increasing in numbers is important, our primary focus in 2025 was on active participation, meaningful user engagement, and the cultivation of strong, lasting relationships within our communities. True growth, for us, is measured by how actively members contribute, collaborate, and find value in being part of the ecosystem. Our community growth efforts in 2025 were measured through participation, engagement, and platform activity across our key initiatives. Below is a summary of measurable outcomes:

1. Community Growth – Metrics-Based (Numbers):

GoodDollar Academy

  • Published 20 learning modules to date, fostering community education
  • Achieved 1,100 reads and 2,700 views in total
  • Average engagement per module: ~60 reads and 120 views
  • Full modules available here

Learn & Earn Quiz

  • Hosted 21 Learn & Earn quizzes
  • Recorded 1,350 total participants
  • Average monthly participation: 120–140 users

GoodMarket (Community Hub)

  • Onboarded 1,046 platform users
  • Active engagement across initiatives such as Daily Tasks, Community Stories, and Learn & Earn Quizzes

GoodChat

  • Hosted 15 community chat topics to encourage constructive dialogue
  • Engaged ~130 total participants
  • Average monthly contributors: 7–10 members

GoodNews

  • Published 9 GoodNews updates
  • Achieved 300–500 views per post on Twitter
  • Average engagement: 10–20 likes per publication

GoodStories

  • Hosted 11 GoodStories events
  • Recorded 110 total participants
  • Received shared experiences from 10–20 contributors monthly

Themed Events

  • Hosted 2 themed events
  • Average participation: ~30 members total
  • Contributors per event: 10–15 participants

AMA Sessions

  • Hosted 4 AMA sessions
  • Engaged ~60 total participants
  • Average contributors per session: 10–15 members

Academy Γ— Web3 Certifier Exam

  • Hosted 6 certification exams
  • Recorded ~1,000 total participants
  • Average monthly participation: 100–200 users

Monthly Reports

  • Published 12 monthly community reports, consistently tracking KPIs and community growth efforts.

Community Safety & Moderation

  • Removed approximately 1,456 spam and bot accounts
  • Issued 542 user warnings to maintain a safe and healthy community environment

Economic Activity Insight

  • Total G$ Disbursed: Approximately G$ 4,554,386.00
  • Fund management details available via our Fund Management Worksheet for transparency and verification.

2. Community Growth – Notable Achievements

Throughout the year 2025, we recorded several notable achievements that reflect not just increased activity, but deeper engagement, stronger infrastructure, and growing community ownership across the ecosystem.

Increased Participation & Engagement

  • Notable increase in active community members, reflected in higher participation across initiatives.
  • Expansion of community-led initiatives, with more programs being initiated, supported, and sustained by community members.
  • Improved participation in community voting, signaling stronger governance engagement and awareness.

Community Identity & Safety

  • Introduced new community logos, strengthening brand identity and fostering a stronger sense of belonging.
  • Updated community rules and moderation practices to promote inclusivity, safety, and respectful engagement.
  • Enhanced moderation efforts, contributing to a healthier and more constructive community environment.
  • GoodTutorials: Developed/Updated practical tutorial guides to support smoother onboarding and easier ecosystem navigation for community members.

Education, Learning & Knowledge Sharing

  • Strengthened community education through expanded Academy modules and Learn & Earn quizzes.
  • Improved learning outcomes by linking education directly to practical ecosystem participation.
  • Promoted staking G$ on Ubeswap through dedicated Academy modules, increasing awareness of DeFi participation.
  • Expanded use of Superfluid claim, improving user understanding of streaming and continuous rewards.

Quality of Community Interactions

  • Improved constructive conversations through structured formats such as GoodChat, Daily Tasks, and Discourse discussions.

Platform & Product Impact

  • GoodMarket Impact: Successfully developed and enhanced the platform to support seamless execution of community initiatives, tasks, and incentives
  • GoodWallet Upgrade: New GoodWallet experience, enabling more seamless UBI claims and improved user experience
  • MiniPay Enhancements: Added new features have improved usability, accessibility, and overall user satisfaction.

Ecosystem Growth & Expansion

  • XDC Network launch impact, driving new user onboarding, participation and broader ecosystem expansion.
  • Good Builders impact, including partnerships, collaboration with builders, and onboarding of new users through ecosystem activities.

Partnerships & Collaboration

  • Established strategic partnerships with Web3 Certifier and Esusu, joining efforts to:
    • Foster community education and skills development.
    • Enhance platform utility and real-world use cases.
    • Support onboarding of new and existing community members into the ecosystem.

3. Community Growth – Community Numbers

Our community engagement is distributed across multiple channels to support communication, support, localization, governance, and collaboration. Below is an overview of our current community channels and their respective member counts:

Telegram Channels

  • Telegram Main Community Channel:
  • Announcement Channel:
  • Support Desk:
  • GoodDollar Ambassadors:

Regional Telegram Communities

  • GoodDollar Nigeria:
  • GoodDollar EspaΓ±ol:
  • GoodDollar Philippines:
  • GoodDollar Kenya:
  • GoodDollar Brazil:

Other Community Platforms

  • Discord:
  • Discourse Forum:

The chart above provides a graphical representation of these channels, highlighting both the scale of the global community and the importance of localized and purpose-driven spaces for engagement and support.

Please refer to our weekly community analytics sheet to track changes in user growth across all community channels.

Measurable Results and KPIs (Monthly Reports)

To demonstrate our commitment to community development and transparency, we consistently shared monthly community reports with the GoodDollar Team and the wider community. These reports track and evaluate the key performance indicators (KPIs) outlined above Participation (Metrics), Impact (Achievements), and Reach (Numbers).

Below are links to the monthly reports published throughout 2025, providing measurable insights into our community growth and progress:

These reports reflect our ongoing efforts to build a highly engaged, impact-driven, and sustainably growing community.

Challenges Encountered (2025)

Key Challenges

  • Extraction and consolidation of metrics:
    Collecting accurate and consistent data across multiple community initiatives and platforms proved challenging, limiting real-time performance tracking and impact measurement.
  • Fluctuating participation levels:
    Participation occasionally declined, particularly during periods of low or delayed incentives.
  • Technical issues and platform bugs:
    Users experienced frequent technical challenges, including gas fee issues, face verification errors, and wallet-related bugs, which at times affected user experience and participation.
  • Limited funding for community initiatives:
    Budget constraints restricted the scale, frequency, and incentive structure of certain community programs, impacting overall reach and engagement potential.
  • New user retention challenges:
    While onboarding remained strong, retaining new users over longer periods proved difficult due to learning curves, technical friction, and varying levels of ongoing incentives.
  • Platform fragmentation:
    Managing engagement across multiple platforms created coordination challenges and, at times, diluted participation and communication effectiveness.
  • Regional engagement imbalance:
    Certain regional communities grew faster than others, making it challenging to maintain consistent engagement and support across all locations.

Lessons Learned:

While these challenges persist, we recognize that some are inevitable in the course of community building. In response, we have put essential measures in place to continuously improve our processes, tools, and engagement strategies. Our key lesson is that sustainable community growth is driven by participation, ownership, and value creation. Empowerment, education, and transparency have proven essential in building trust, strengthening engagement, and fostering long-term community resilience.

Impact & Outcomes:

Building on the achievements outlined above, we have fostered a socially driven and economically conscious community rooted in shared values, active participation, and a clear sense of direction. The community has evolved beyond passive membership into a space where individuals feel connected, empowered, and aligned around common goals. We have strengthened trust, inclusion, and collaboration by promoting open participation and community-led initiatives, fostering a strong sense of belonging and shared ownership. Through education, skill development, and ecosystem opportunities, the community is generating real economic value for its members. Together, these efforts have shaped a resilient, purpose-driven community that balances social cohesion with economic empowerment.

3 Likes

Keep up the good work :100: I really like the GoodMarket but need improvement like funds to keep users active like me.

1 Like

Great job done. We will surely get there at the appropriate time. Keep it up :muscle::+1:

1 Like

And I need to bring more Kenyans on board to get what’s going on

Hi there, kindly refer to the Kenyan group and invite your team there: Telegram: Join Group Chat