¡August!
Week 1 Contributions
Activities Performed
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During this week, 10 bots were removed from community channels. Although the number of bots had decreased in previous weeks, this time an increase in activity from fake accounts was detected. Users continued to be informed and reminded of the importance of remaining vigilant against potential scams, especially those in which malicious individuals impersonate moderators or team members to commit fraud.
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On July 28, Demo Day #2 of GoodBuilders Season 4 was published, inviting the community to learn about the progress of the participating projects and to follow the season’s activities.
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On July 30, the invitation to the talk “Ecosystem Thinking and Marketing”, led by Teresa Bizková, was shared, promoting community participation in this learning opportunity.
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On August 1st, the announcement regarding the new GoodDAO voting was published, informing users that it would remain open until August 5th and inviting them to actively participate in the governance process.
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During this week, GoodMarket remained unavailable, so several users requested information about its status and availability.
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Starting this past week, I began posting the information we provide in the other groups in the Brazil group. The GIMT group was also informed, and the group is becoming more active and users are posting more each day. Telegram: View @gooddollarbrasil
User Support and Guidance
Assistance and support were provided to 19 users between July 27th and August 2nd, 2026.
Here is the link for detailed tracking of the cases handled: Working Management — Dashboard
Recurring Issues Identified
The most frequent issues reported by users this week were related to:
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Difficulties claiming Universal Basic Income (UBI) through GoodDApp.
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Exchange problems on GoodDapp
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In some cases, when attempting to access their wallets, some users received a message indicating that a twin account had been detected, preventing them from accessing it normally.
Metrics, Figures, and Evidence
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Support tickets and conversations handled: 19.
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Work samples submitted: 4.
Link to my work: Working Management — Dashboard
- Messages shared in Spanish-speaking and Brazilian groups: 4.
Telegram: View @GooddollarEnEsp
Telegram: View @gooddollarbrasil
I’ve also attached the link to the GoodDollar weekly community analysis report, which I update every Sunday. GoodDollar Community Weekly Analytics - Google Sheets
Social Media Statistics Analysis – July and early August
During July, the GoodDollar communities showed generally stable performance. Although some channels saw slight decreases in membership, these variations were moderate and do not reflect a significant loss of participation.
The Brazil and Discord channels performed best during the period. Brazil grew from 228 members to 234 by the end of July and reached 236 by the beginning of August, maintaining steady growth. Meanwhile, Discord remained stable with around 1,881 members, maintaining an active community.
In contrast, the GoodDollar Nigeria, GoodDollar Español, Comunidad en Español, GoodDollar main channel, Announcements, and Philippines channels experienced small decreases in membership. However, these variations were minor and remained within expected ranges.
The X (Twitter) channel also remained stable during the period, with a slight variation between 895 and 889 followers, demonstrating a consolidated community with consistent levels of engagement.
Overall, the statistics reflect a stable community, with growth in some strategic channels and minor fluctuations in others, while communication, governance, and community engagement activities continue to develop.
Summary
July ended with stable performance across GoodDollar’s communities. Although some channels experienced slight decreases in membership, others, such as Brazil and Discord, maintained a positive trend and gradual growth.
The beginning of August continues this stability, supported by the ongoing release of initiatives such as GoodBuilders, the new GoodDAO polls, and educational activities aimed at the community. Taken together, these results reflect an active and engaged user base.
It is recommended to continue strengthening the communication strategy through educational content, governance announcements, community activities, and safety reminders.
with the goal of increasing participation and fostering the sustained growth of the different channels.
Goals for August
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Strengthen community participation by actively promoting GoodBuilders, GoodDAO, and other ecosystem events.
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Continue providing timely support and guidance to users, striving to reduce response times and documenting the most frequent cases.
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Monitor community channels to detect and eliminate bots or fraudulent accounts, reinforcing anti-fraud campaigns.
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Follow up on recurring issues related to GoodDApp, GoodMarket, and wallet access, keeping the community informed of any updates.
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Increase the dissemination of educational content and relevant announcements to encourage greater interaction and participation in Spanish-speaking and Brazilian channels.
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Conduct weekly social media analytics to identify trends and propose actions that contribute to the growth and strengthening of the community.
Week 2 Contributions
Activities Performed
During this period, 16 bots were removed from community channels. Monitoring of fake account activity continued, and users were reminded of the importance of remaining vigilant against potential scams, especially those involving the impersonation of moderators or team members.
During these 15 days, the following posts and activities were carried out targeting Spanish-speaking groups and the Brazilian group:
On August 4th, a reminder about the GoodDAO vote was posted, informing the community that voting would remain open until August 5th and inviting users to participate in the governance process.
On August 5th, information about GoodDollar x SuperFluid was shared, indicating to users that they could now begin claiming their SUP.
On August 10th, information about GoodRemind was shared, an assistant that allows users to keep track of their daily UBI claims and receive reminders when their G$ are available to claim.
On August 11, information was shared about Season 6 of GoodDollar x SuperFluid, and additionally, information was published about the third Demo Day of Season 4 of GoodBuilders, inviting the community to learn about the progress of the participating projects.
All posts continued to be shared in both the Spanish-speaking groups and the Brazilian group, with the goal of keeping the different communities informed and encouraging their participation.
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User Support and Guidance**
During this period, assistance and guidance were provided to 29 users between August 3 and 14, 2026.
Recurring Issues Identified
The most frequent issues reported by users during these 15 days were related to:
Difficulties verifying or identifying their accounts, including cases where the system displayed a message indicating that a “twin” or duplicate account had been detected.
Difficulties making claims on Fuse due to insufficient gas to complete transactions.
Inquiries about how to withdraw GoodDollars (G$).
Requests for step-by-step guidance on claiming SuperFluid rewards.
Problems and difficulties encountered when making claims on GoodDApp.
Metrics, figures, and evidence
Support tickets and conversations handled: 29.
Work samples submitted: 9.
Link to my work: Working Management — Dashboard
Messages shared in Spanish-speaking and Brazilian-speaking groups: 7.
Bots removed from community channels: 16.
The tracking of activities and cases handled will continue to be updated every two weeks.
The link to the GoodDollar weekly community analysis report, which is updated every Sunday, is also attached: GoodDollar Community Weekly Analytics - Google Sheets
Goals for the next 15 days
The following goals are proposed for the next period:
Continue providing support and guidance to the community, striving to resolve user questions and problems clearly and promptly.
Maintain monitoring of community channels to detect and remove bots, spam, and potential accounts attempting to impersonate moderators or team members.
Continue sharing relevant information about GoodDollar, GoodDAO, SuperFluid, GoodBuilders, and other initiatives, both in the Spanish-speaking groups and the Brazilian group.
Reinforce guidance on recurring issues, especially those related to identity verification, duplicate accounts, claims on Fuse and GoodDApp, G$ withdrawals, and SuperFluid claims.
Encourage community participation in GoodDollar ecosystem initiatives, votes, events, and activities.
Keep metrics tracked, recording cases handled, posts made, work samples, and other activities carried out during the period.
Strengthen the activity of the Brazilian group by maintaining a consistent posting frequency and sharing relevant information to encourage greater user participation. Identify new questions or recurring difficulties that may arise during these 15 days, with the aim of providing feedback and detecting opportunities to improve guidance to the community.
Week 3 Contributions
Activities Carried Out
During this period, 21 bots were removed from community channels.
During this period, the following posts and activities were carried out for the Spanish-speaking and Brazilian groups:
August 15: Information was posted about a new GoodChat, where users could participate and win SUP.
August 17: Information was shared about a talk led by Rael Kilonzo, focused on the topic “Building with GoodDollar.”
August 19: The community was informed that voting for Superfluid Season 7 was open.
August 25: A reminder about GoodBuilders Demo Day 4 was shared.
August 26: The availability of the play-and-win game was announced, where users could participate and earn G$.
All posts were shared in both the Spanish-speaking and Brazilian groups to keep the different communities informed and encourage their participation.
Telegram: View @gooddollarbrasil
Telegram: View @GooddollarEnEsp
User Support and Guidance
During this period, 32 users received support and guidance between August 15 and 31, 2026.
Working Management — Dashboard
Recurring Issues Identified
The most frequent issues reported by users during this period were related to:
- Difficulties completing facial verification. Some users could log into their accounts, but the system continued to request verification, and when they attempted to complete it, they were unable to do so successfully.
- Difficulties connecting their account or claiming rewards on Superfluid.
- Inquiries about how to withdraw GoodDollars (G$).
- Recurring issues when making claims on GoodDApp.
Metrics, Figures, and Evidence
- Support tickets and conversations handled: 32
- Work samples submitted: 11
Working Management — Dashboard
- Messages shared in Spanish and Brazilian-speaking groups: 5
Telegram: View @gooddollarbrasil
Telegram: View @GooddollarEnEsp
- Bots removed from community channels: 21
Tracking of activities and handled cases will be updated every two weeks.
The link to GoodDollar’s weekly community analytics report, updated every Sunday, is also attached.
GoodDollar Community Weekly Analytics - Google Sheets
For the August monthly summary, the reference dates were July 26, the last Sunday of the previous month, and August 30, the last Sunday of August.
August showed relatively stable performance, although with a general downward trend in several communities.
The most significant data point is Discord, which saw an increase of 25 members (+1.33%), representing the most significant increase during the period. GoodDollar Hackers also saw a slight increase, rising from 104 to 105 members.
On the other hand, the largest decrease was in GoodDollar Nigeria, with 70 fewer members (-4.14%). There were also reductions in GoodDollar Support (-51), GoodDollar Español (-17), Community Español (-6), and the Philippines (-6).
Performance specifically during August
Comparing August 2nd to August 30th:
Discord: +21 members.
GoodDollar Hackers: +1.
GoodDollar Announcements: +4.
GoodDollar Nigeria: -73.
GoodDollar Support: -38.
GoodDollar Español: -11.
X: -5.
Community Español: -4.
Philippines: -4.
Brazil: -2.
Overall, August was not a month of general growth, but rather one of mixed performance. The community that experienced the most growth was Discord, while Nigeria saw the greatest loss of members.
Goals for September
- Continue providing user support, offering clear and prompt answers to their queries.
- Strengthen guidance on recurring issues related to facial verification, Superfluid, GoodDApp, and G$ withdrawals.
- Maintain channel security by monitoring and removing bots and spam.
- Continue sharing relevant information about GoodDollar, GoodDAO, Superfluid, GoodBuilders, and other initiatives in the Spanish-speaking and Brazilian groups.
- Encourage user participation in polls, events, games, and other ecosystem activities.
- Strengthen the activity of the Brazilian group by maintaining a consistent posting frequency.
- Record and track metrics related to support, posts, work samples, and removed bots.
- Identify new recurring problems to provide feedback and improve guidance to the community.