Week 1 Contributions
Activities Performed
- During the first week of October (October 1–7, 2026), 7 bots were removed from community channels. Monitoring of activity across the various channels continued in order to maintain a safe environment and provide guidance to users regarding potential issues.
- During this period, the following posts and activities were carried out, targeting both the Spanish-speaking groups and the Brazil group:
On October 1, a message welcoming the new month was shared, thanking users for their patience and understanding regarding various situations that arose during the previous month. The work and effort put in by the GoodLabs team were also acknowledged.
On October 6, a summary of the previous month’s key events was shared, highlighting that it had been a unique month requiring significant effort from both the community and the team.
- Additionally, users were informed that they can currently use GoodMarket to transfer USDT from the Celo network to Ethereum (ETH). https://goodmarketph.live/
User Support and Guidance
- During this first week of October, it was not possible to obtain the exact number of users assisted due to technical issues with the dashboard.
Recurring Issues Identified
The main issues reported by users during this period were related to:
- Difficulties with MiniPay.
- Some issues related to GoodDapp.
- A case involving the Fuse-to-Celo bridge, where the user was unable to provide the signature required to complete the transaction.
Metrics, Figures, and Evidence
- Support tickets and conversations managed: N/A (dashboard issues).
- Work samples submitted: N/A. Messages shared in Spanish-speaking and Brazilian groups: 2.
Telegram: View @gooddollarbrasil
Telegram: View @GooddollarEnEsp
- Bots removed from community channels: 7.
Work will also continue on the GoodDollar community analysis report, which is updated every Sunday: GoodDollar Community Weekly Analytics - Google Sheets
Objectives for the coming week
- Continue monitoring and moderating community channels.
- Provide support and guidance to users, especially regarding issues related to MiniPay, GoodDapp, and cross-network transactions.
- Share relevant information and updates with Spanish-speaking and Brazilian groups.
- Follow up on issues reported by users and compile recurring cases.
- Keep support information and community metrics up to date once the dashboard is restored.
Week 2 Contributions
Activities Performed
Between October 8 and October 14, 2026, 13 bots were removed from the community channels.
During this period, the following posts and activities were carried out, directed at Spanish-speaking groups and the group for Brazil:
- On October 10, a security alert regarding a suspicious website was shared, with the goal of preventing potential scams and keeping the community informed about security risks.
- On October 12, users were reminded of the deadline for submitting claims related to the “burn” incident, in cases where their wallets had been affected.
- Also on October 12, a post was shared regarding the fourth season of GoodBuilders, informing the community about the conclusion of this season.
Recurring issues identified
Throughout this period, difficulties related to swaps in MiniPay and GoodDapp were identified, as well as issues with facial verification. We continued to address user inquiries by providing guidance and sharing recommendations based on the problems reported.
Metrics, figures, and evidence
- Support tickets and conversations handled: N/A.
- Work samples submitted: N/A.
- Messages shared in Spanish-speaking and Brazil-focused groups: 3.
Telegram: View @GooddollarEnEsp
Telegram: View @gooddollarbrasil
- Bots removed from community channels: 13.
Work will also continue on the GoodDollar community analysis report, which is updated every Sunday: GoodDollar Community Weekly Analytics - Google Sheets
Objectives for the coming week
Continue monitoring community channels and removing bots or suspicious accounts.
Keep users informed about security alerts and prevent potential scams.
Provide support and guidance regarding issues with swaps in MiniPay and GoodDapp, as well as problems with facial verification. Share information and updates relevant to the Spanish-speaking and Brazilian communities.
Update the weekly GoodDollar community analysis report and track metrics.
Week 3 Contributions
Activities Performed
Between October 15 and October 21, 2026, 13 bots were removed from the community channels.
During this period, the following posts and activities were carried out, directed at Spanish-speaking groups and the Brazil-based group:
- On October 15, users were informed about the reimbursement of transactions related to appeals submitted by certain community members, with details provided regarding the process and its outcomes.
- On October 15, the news that GoodDollar had been ranked among the top four regenerative finance (ReFi) dApps on Alchemy 2026 was shared with the community, highlighting this achievement.
- On October 20, an analysis and explanation of events that took place during September were published, detailing the impact of the incident and the measures implemented to address it. It was also noted that operations have since returned to normal.
Recurring Issues Identified
-
During this period, ongoing difficulties were identified regarding the claiming of G$, failures in swaps within MiniPay and GoodDapp, as well as wallet connection issues.
-
User inquiries continued to be addressed, with guidance and recommendations provided based on the specific problems reported. These cases will continue to be monitored to identify potential solutions and keep the community informed.
Metrics, figures, and evidence
- Support tickets and conversations handled: 12.
- Work samples submitted: 2.
Working Management — Dashboard
- Messages shared in Spanish-language groups and the Brazil group: 3.
- Bots removed from community channels: 13.
Additionally, work will continue on the GoodDollar community analysis report, which is updated every Sunday. GoodDollar Community Weekly Analytics - Google Sheets
Objectives and goals for the end of October
For the final part of October, the following objectives have been established:
- Strengthen community security: maintain monitoring of channels and promptly remove fake accounts, bots, and suspicious messages.
- Improve user support: follow up on reported issues, particularly those related to G$ claims, exchanges, and wallet connection problems.
- Keep the community informed: share official updates, security recommendations, and relevant GoodDollar news within the Spanish-language and Brazil groups.
- Boost community participation: disseminate project news, activities, and achievements that help strengthen user trust and engagement.
- Consolidate the monthly report: update metrics, record completed activities, and gather evidence to evaluate the results achieved during October.
The goal for the end of the month is to maintain a secure, informed, and active community, improve the tracking of recurring issues, and finalize the monthly report with the corresponding figures and evidence.