Hello GoodDollar Community!
Many users—both new and returning—frequently encounter technical issues with persistent Face Verification (Liveness Check) failures when attempting to claim tokens or sign up. This remains one of the biggest hurdles for user onboarding and community growth.
Let’s use this thread to pool together practical troubleshooting steps, personal experiences, and community-led strategies so we can effectively help one another overcome this issue.
Community Discussion:
-
What specific workarounds or quick fixes have successfully worked for you when facing verification errors?
-
How does your local community assist new members who get stuck on the liveness check?