Omar - Community Moderation Coordination

Omarjauro · October 12, 2026, 8:24am

October - Weekly Moderation Contribution Report

Week 1 Contributions:

Week 1 Focus

In week 1, my focus was on making new month preparations/reports, and community support activities, including responding to user inquiries, escalating important issues, reporting bugs, supporting community health through reward engagement initiatives, promoting ecosystem activities, and coordinating with team members to ensure smooth community operations.

2. Moderation Coverage

Assisted moderation coverage across 5 community channels, including:

Telegram Main Channel, Telegram Support Channel, Discourse, Discord & Twitter/X

3. Key Responsibilities Handled

During the week, I actively supported the community through:

User support and onboarding
Bug reporting and issue escalation
Content creation and publication
Ecosystem promotions and amplification
Team coordination

4. Moderation Actions, Community Health & Coordination

Removed 8+ spam/scam/fake-link/warning messages across community channels.
Ensured timely responses to user questions, concerns, and requests.
Supported community health by fostering engagement through rewarding initiatives and educational activities.
Shared timely security reminders and updates to help keep community members safe from scams and malicious links.
Promoted relevant ecosystem activities across community platforms.
Coordinated with team members regarding moderation updates, user concerns, and ongoing support cases.

5. User Support & Onboarding

Responded to 30+ community questions and support requests across community platforms.
Supported Mini-Pay users experiencing swap and claim friction by providing alternative guides and troubleshooting support.
Assisted users with onboarding-related guidance and navigation across ecosystem tools and activities.

6. Recurring Issues Identified

Recurring user issues observed during the week still remain:

Failed Swaps due to gas fee

7. Resource Improvements & Initiatives Supported

Contributed to community for mini pay users, helping encourage participation, education, and ecosystem engagement.

8. Content, Communication & Amplification

Created and promoted the September community moderation summary, sharing

9. Metrics, Figures & Evidence

Below are key moderation and engagement metrics recorded during the week:

Total User Responses Attended: 30
Total Bugs Reported: 0
Total Spam/Bot Removals: 8
Total Content/Promotional Publications: 1
Links:
- Moderation Summary: GIMT - Monthly Moderation Summary - #2 by GIMT_Team

10. Next Week Focus Areas

My focus for next week will include:

Improving moderation efficiency through faster response and escalation processes.
Strengthening community health through proactive moderation, spam/bot removal, and security awareness.
Promoting ecosystem activities and important community updates.
Continuing collaboration with team members to ensure smooth moderation and support operations.

Week 2 Contributions:

Week 2 Focus

In week 2, my focus was on providing community support activities, including responding to user inquiries, escalating important issues, reporting bugs, promoting ecosystem activities, and coordinating with team members to ensure smooth community operations.