GIMT - Community Moderation Coordination

GIMT_Team · May 9, 2026, 9:53pm

May 2026 - Plan

May 2026

Overview

This document outlines Our May 2026 operational plan for the GIMT Moderation Team, covering moderation operations, community engagement, ecosystem support, education, analytics, and reporting.

The plan is designed to:

Maintain a safe, active, and healthy community environment.
Improve moderation efficiency and user support.
Increase community participation and ecosystem awareness.
Support ecosystem campaigns, AMAs, and initiatives.
Strengthen onboarding, education, and communication.
Track measurable moderation and engagement performance.

Overall Month Objectives

Our primary objective for May 2026 is to maintain a safe, active, informed, and growth-oriented community environment while supporting ecosystem expansion, campaign participation, and user experience.

Key Objectives

Maintain healthy moderation coverage across all official channels.
Reduce spam, scams, impersonation, and malicious activity.
Improve user support response efficiency and onboarding experience.
Increase community engagement and participation.
Support ecosystem campaigns, announcements, AMAs, and initiatives.
Strengthen educational communication and guide distribution.
Improve issue detection, escalation, and follow-up processes.
Generate actionable analytics, reports, and operational insights.
Support regional community participation and ecosystem growth.
Maintain consistent communication and moderation visibility.

Core Moderation & Responsibilities

Area	Responsibilities	Expected Outcome
Moderation	Remove spam, scams, fake links, impersonation attempts, toxic content, and rule violations	Safer and healthier community environment
User Support	Respond to onboarding, wallet, campaign, and ecosystem-related questions	Faster and more efficient support experience
Community Engagement	Welcome users, encourage discussions, maintain active conversations	Increased participation and community activity
Issue Detection & Escalation	Detect bugs, suspicious activities, fake announcements, and recurring complaints	Faster escalation and issue resolution
Education & Guides	Share tutorials, onboarding guides, FAQs, and ecosystem updates	Better-informed community members
Campaign & Ecosystem Support	Support ecosystem initiatives, campaigns, quests, and AMAs	Increased ecosystem participation
Analytics & Insights	Track moderation activities, engagement trends, and community feedback	Data-driven operational improvements
Reporting	Submit moderation, engagement, and operational reports	Improved visibility and accountability

Community Engagement & Educational Initiatives

Host and support community initiatives aimed at improving engagement, education, ecosystem awareness, participation, and community rewards, including:

GoodDollar Academy
Learn and Earn Quiz
GoodNews
GoodChat
GoodStories
AMA Sessions
GIMT x GoodBuilders Collaboration Activities
Tutorials & Step-by-Step Guides
Community Growth Analytics & Insights
Ecosystem Campaign Support & Awareness Activities
Scam Awareness & Safety Education

Reporting Structure

Weekly Moderation Reports

Individual weekly reports will be shared on this thread, summarizing moderation performance, community activities, support operations, engagement metrics, and ecosystem support activities.

Monthly Report (Team Summary)

At the end of May, a complete summary of team report will be submitted containing:

- major issues handled
- important improvements
- overall coverage/coordination notes
- relevant initiatives or outcomes

Strategic Priorities for May

Maintain proactive moderation coverage.
Improve user onboarding and support experience.
Strengthen educational and ecosystem communication.
Increase engagement across community channels.
Support ecosystem campaigns and initiatives.
Track measurable moderation and engagement KPIs.
Improve escalation and reporting efficiency.

Expected Outcomes

By the end of May 2026, we aim to achieve:

Better moderation consistency.
Higher community trust and satisfaction.
Improved ecosystem awareness.
Increased community participation.
Faster issue escalation and response.
Better operational visibility through analytics and reporting.
Stronger support for ecosystem initiatives and growth.

May 2026 - Summary

GIMT - May Community Moderation Summary

Overview

Throughout May 2026, the GIMT moderation team maintained active moderation coverage across the GoodDollar ecosystem, supporting community members, addressing technical issues, promoting ecosystem initiatives, and strengthening engagement across Telegram, Discord, Discourse, X, and regional communities. The team worked collaboratively to ensure community safety, improve user onboarding, escalate technical concerns, and increase participation in educational, governance, and reward-based activities.

Moderation & Community Health

The team provided continuous moderation coverage across multiple community channels, helping maintain a safe, constructive, and welcoming environment for users. Significant efforts were dedicated to identifying and removing spam, scam attempts, fake links, and suspicious activity. Security reminders and scam-awareness communications were regularly shared to help protect users from malicious actors.

Moderators actively monitored discussions, enforced community guidelines when necessary, and coordinated moderation coverage to ensure timely responses across regions and languages, including support for Spanish-speaking, Brazilian, Philippine, and Nigerian communities.

User Support & Onboarding

A major focus throughout the month was assisting users experiencing difficulties with claiming, swapping, wallet connectivity, onboarding, and ecosystem navigation.

The team responded to hundreds of community questions and support requests, helping users:

Navigate GoodWallet, GoodMarket, MiniPay, and MetaMask.
Resolve claiming and swapping issues.
Understand gas fee requirements across supported networks.
Troubleshoot account verification and face re-verification challenges.
Transfer assets between wallets and networks.
Access educational and reward opportunities within the ecosystem.

Technical Issue Escalation & Reporting

The moderation team served as a bridge between users and developers by identifying, documenting, and escalating technical issues affecting community members.

Key recurring issues reported during May included:

MiniPay swap failures.
Failed Fuse claims.
Face verification and re-verification challenges.
XDC claiming and bridging issues.
Gas fee-related transaction failures.
Wallet connection and onboarding difficulties.
Stablecoin requirements for claiming and swapping activities.

We continuously collected user reports, provided troubleshooting assistance, tracked ongoing incidents, and escalated critical issues for further investigation and resolution.

Educational Resources & User Guides

A significant contribution during May was the creation and promotion of educational materials designed to improve onboarding and reduce user friction.

Resources developed and shared included:

GoodDollar Crypto Academy Module 23: GoodDollar Reserve on XDC**.**
Draft and development of Module 24: GoodMarket, the GoodDollar Community App**.**
Guide: How to Swap G$ (XDC) from GoodReserve.
Guide: How to Export and Import Seed Phrase from MiniPay to MetaMask.
GoodMarket access and onboarding tutorials.
GoodWallet and GoodMarket connection guides.
Wallet setup and network configuration resources.
Community tutorials, videos, and educational posts supporting ecosystem adoption.

These resources helped users better understand ecosystem tools, improve self-service support, and reduce common onboarding barriers.

Community Engagement & Ecosystem Initiatives

The team actively supported ecosystem participation through educational campaigns, reward initiatives, governance engagement, and community storytelling activities.

Key initiatives supported throughout the month included:

Learn & Earn campaigns.
GoodStories community storytelling program.
GoodChat governance discussions.
GoodBuilders Season 3 Demo Day.
Superfluid Season 6 voting awareness.
Governance Proposal discussions and community calls.
Daily Tasks and reward distribution activities.
Community updates and weekly ecosystem highlights.
GoodNews publications and ecosystem awareness campaigns.

These initiatives encouraged learning, participation, constructive discussion, and greater visibility for ecosystem opportunities.

Governance & Community Participation

The team played an active role in promoting governance participation and increasing awareness of community decision-making processes.

Efforts included:

Sharing governance proposal information.
Promoting community voting opportunities.
Supporting governance-focused discussions through GoodChat.
Encouraging participation in governance calls and proposal reviews.
Creating educational content to improve understanding of governance initiatives.

These activities contributed to broader community engagement in ecosystem governance and decision-making.

Content Creation, Communication & Amplification

Throughout May, the team produced and amplified a wide range of content designed to educate, inform, and engage the community.

Content contributions included:

Weekly community updates.
GoodNews publications.
GoodStories content and promotions.
GoodChat discussion campaigns.
Learn & Earn promotional materials.
Governance-related educational content.
Social media publications and amplification.
Community tutorials and instructional videos.
Announcement channel updates.
Ecosystem campaign promotions.

The team also contributed branding and design, including initiative logos, educational graphics, and presentation materials that improved the visibility and professionalism of ecosystem communications.

Ecosystem Accessibility Support

A major area of contribution throughout the month involved supporting ecosystem adoption and accessibility.

Team members assisted users with:

GoodMarket onboarding.
Faucet support for gas fee requirements.
Wallet verification processes.
Claiming assistance.
Swap guidance.
Reactivation of previously inactive users.
Educational support related to ecosystem tools.

These efforts helped improve user access to ecosystem services and reduced barriers to participation.

Key Outcomes

During May, the GIMT team successfully:

Maintained active moderation coverage across core community channels.
Removed large volumes of spam, scam, and malicious content.
Assisted hundreds of users with onboarding, claiming, swapping, and technical support.
Escalated and tracked recurring ecosystem issues for resolution.
Created and distributed educational resources and onboarding guides.
Increased participation in Learn & Earn, GoodStories, GoodChat, governance, and ecosystem campaigns.
Improved community awareness of governance proposals and voting opportunities.
Supported GoodMarket adoption and accessibility improvements.
Strengthened multilingual community engagement and support.
Enhanced coordination between community members, moderators, and development teams.

Note: Detailed individual contributions can be accessed in the weekly reports shared in this thread and through our Working Management Dashboard for moderation activity and support tracking.

Conclusion

May was a productive month focused on strengthening community health, improving user support, expanding educational resources, and increasing participation across the GoodDollar ecosystem. Through coordinated moderation, proactive issue escalation, ecosystem promotion, governance engagement, and multilingual community support, the GIMT team contributed to a safer, more informed, and more engaged community while helping users successfully navigate ecosystem tools and opportunities.

June 2026 - Plan

GIMT - June 2026 Community Moderation Plan

Overview

This document outlines the GIMT Moderation Team’s operational plan for June 2026, building on the work completed in May and focusing on strengthening community health, user support, ecosystem participation, education, and moderation efficiency.

Insights gathered from May moderation activities showed that the most common user challenges continue to involve claiming and swapping friction, MiniPay onboarding, network fee confusion, wallet connectivity issues, and recurring support requests. June will focus on reducing these friction points through proactive support, educational resources, improved escalation processes, and community-driven engagement initiatives.

The plan is designed to:

Maintain a safe, welcoming, and scam-free community environment.
Improve response times and support quality.
Strengthen onboarding and educational resources.
Increase participation in ecosystem initiatives and governance activities.
Support community growth across regional and language-specific channels.
Improve moderation visibility, coordination, and reporting.
Generate actionable insights that can improve both community operations and user experience.

June Objectives

Community Health & Moderation

Maintain active moderation coverage across all supported community channels.
Continue proactive removal of spam, scams, fake links, phishing attempts, and malicious actors.
Improve detection and reporting of recurring abuse patterns.
Strengthen security awareness through regular reminders and educational content.

User Support & Onboarding

Improve support response efficiency and follow-up procedures.
Reduce onboarding friction through better documentation and user guidance.
Support users experiencing claiming, swapping, verification, and wallet-related issues.
Improve visibility of available support resources and troubleshooting guides.

Community Engagement

Encourage meaningful discussions and constructive participation.
Increase participation in community-driven initiatives and reward programs.
Support governance participation and ecosystem feedback collection.
Promote community-generated content and success stories.

Ecosystem Support

Support ecosystem announcements, campaigns, governance activities, educational initiatives, and community events.
Assist with awareness and adoption of ecosystem tools and products.
Amplify important updates through community channels and social platforms.

Coordination & Operations

Maintain effective coordination among moderation team members.
Improve escalation tracking and reporting visibility.
Document recurring issues and user feedback for ecosystem teams.
Ensure transparency through consistent reporting and activity tracking.

Core Responsibilities

Area	Key Activities	Expected Outcome
Moderation	Spam removal, scam prevention, security monitoring, community health management	Safe and healthy community environment
User Support	Respond to user questions, onboarding assistance, troubleshooting support	Faster issue resolution and improved user experience
Community Engagement	Encourage participation, discussions, governance involvement, and ecosystem awareness	Increased engagement and retention
Education	Share tutorials, guides, FAQs, and educational content	Better-informed community members
Issue Escalation	Report bugs, technical issues, abuse reports, and recurring friction points	Faster issue identification and resolution
Ecosystem Support	Support campaigns, governance initiatives, AMAs, educational activities, and community events	Greater ecosystem participation
Analytics & Insights	Monitor trends, identify recurring issues, collect feedback	Better decision-making and operational improvements
Reporting	Weekly reports and monthly summaries	Transparency and accountability

June Community Initiatives

The team will continue supporting and organizing initiatives that strengthen participation, education, visibility, and community growth.

Education & Learning

GoodDollar Academy
Learn & Earn Quizzes
Tutorials and Step-by-Step Guides
Scam Awareness & Security Education
Ecosystem Knowledge Resources

Engagement & Participation

GoodChat
GoodStories
GoodNews
Governance Discussions & Community Calls
Community Feedback Sessions (AMA)
Reward-Based Participation Activities

Strategic Priorities for June

1. Strengthen User Support Experience

Focus on reducing friction around:

MiniPay onboarding
Claiming and swapping processes
Network fee issues
Verification and account access issues

2. Improve Educational Resources

Create and promote guides addressing the most common support requests identified during May, including:

Claiming guides
Swap troubleshooting
Wallet connection tutorials
GoodMarket onboarding resources
Governance participation guides

3. Increase Community Participation

Encourage greater involvement through:

Community discussions
GoodChat activities
Governance participation
Learn & Earn campaigns
Story-sharing initiatives
Community feedback collection

4. Improve Escalation & Issue Tracking

Continue documenting recurring issues and providing clear escalation pathways for:

Technical bugs
Claim failures
Swap issues
Verification challenges
User experience concerns

5. Support Ecosystem Growth

Assist in promoting ecosystem initiatives while helping users discover and utilize available tools, resources, and opportunities.

Expected Outcomes

By the end of June 2026, we aim to achieve:

Strong moderation coverage across all community channels.
Faster response and escalation handling.
Improved onboarding and support experience.
Reduced user confusion around claiming, swapping, and wallet usage.
Increased participation in educational and ecosystem initiatives.
Greater governance awareness and community involvement.
Better visibility into recurring issues and community feedback.
Stronger collaboration between moderators, contributors, and ecosystem teams.
Continued growth of a healthy, informed, and engaged GoodDollar community.

June 2026 - Summary

GIMT – Community Moderation Coordination

June 2026 Summary

Overview

Throughout June 2026, the GoodDollar International Moderation Team (GIMT) continued to strengthen the GoodDollar ecosystem by maintaining a safe, active, and informed community across all official channels. The team worked collaboratively to provide user support, moderate discussions, resolve community concerns, promote ecosystem initiatives, create educational content, and improve communication between community members and internal teams.

June was marked by the launch of GoodBuilders Season 4, continued expansion of GoodMarket activities, governance participation, educational campaigns, and ongoing support for users experiencing technical issues across the ecosystem. GIMT remained at the forefront of these activities, ensuring members received timely assistance while helping increase participation across community initiatives.

Here is June at a Glance

Metric	June 2026
Active GIMT Moderators	5
Community Platforms Covered	6
Weekly Reports Published	20
Community Inquiries Responded To	500+
Unique Users Assisted	100+
Spam, Scam & Fake Links Removed	90+
Major Ecosystem Campaigns Supported	10+
Educational Resources & Tutorials Published	6+
Technical Issues Escalated	Multiple recurring platform issues

Community Moderation

The moderation team maintained active coverage across:

Telegram Main Community
Telegram Support
Telegram Español
Discord
Discourse
X (Twitter)

We ensured continuous monitoring of community conversations, responded to member inquiries, enforced community guidelines, removed malicious content, and maintained a welcoming environment for both new and existing users.

Community safety remained a priority throughout the month, with over 90 spam, scam, phishing, and fake-link messages removed.

Community/User Support

User support remained one of our primary responsibilities during June.

Collectively, the team responded to 500+ community inquiries, assisting 100+ users with:

GoodMarket onboarding
GoodWallet setup
Daily claims
Mini-Pay wallet support
Token swaps
Wallet connectivity issues
Transaction troubleshooting
Account recovery
General ecosystem navigation

We also followed up on unresolved cases, ensuring users received continuous support while escalating complex issues to the appropriate technical teams.

Technical Issue Monitoring & Escalation

Throughout June, GIMT identified, documented, and escalated recurring issues affecting users across multiple products within the ecosystem.

Key issues monitored included:

MiniPay swap failures
Increased gas fee challenges
XDC claiming interruptions
GoodWallet login issues
Wallet connectivity problems
Transaction failures
Platform navigation confusion between GoodMarket, GoodWallet, and MiniPay

These reports provided valuable feedback to ecosystem contributors while helping users navigate.

Community Engagement & Ecosystem Support

GIMT continued supporting ecosystem growth by coordinating awareness campaigns and encouraging participation across multiple initiatives.

During June, the team actively promoted:

GoodBuilders Season 4
GoodDollar Academy
Learn & Earn Quiz
GoodStories
GoodChat
Weekly GoodNews
AMA Sessions
Governance discussions
GIP-26 awareness
Community announcements
Monthly campaigns and ecosystem updates

These initiatives helped improve community participation while keeping members informed about new opportunities across the GoodDollar ecosystem.

Education & Content Development

Education remained a key pillar of the team’s work.

Throughout the month, moderators developed and shared educational materials including:

GoodDollar Academy modules
GoodMarket user guides
Wallet onboarding tutorials
Troubleshooting documentation
Tutorial videos
Community FAQs
Educational graphics
Promotional materials

The team also supported multilingual community education by producing resources accessible to different regional communities.

Creative & Campaign Contributions

Beyond moderation, GIMT contributed significantly to ecosystem communication through creative production and campaign support.

Key contributions included:

Governance promotional graphics
GoodBuilders campaign materials
GoodStories promotional content
Community announcement designs
Educational visuals
Tutorial video migration and publishing
Social media awareness campaigns

These efforts strengthened the visibility and accessibility of ecosystem initiatives while supporting consistent communication across community platforms.

Key Achievements in June

In June 2026, GIMT successfully:

Maintained active moderation across 6 official community platforms.
Responded to 500+ community inquiries from users worldwide.
Assisted 100+ users with onboarding, technical support, and ecosystem navigation.
Removed 90+ spam, scam, phishing, and malicious messages to protect community members.
Published 20 weekly moderation reports documenting operational activities.
Supported 10+ ecosystem campaigns, educational initiatives, governance activities, and community events.
Produced educational resources, guides, promotional assets, and multilingual support materials.
Identified and escalated recurring technical issues affecting GoodMarket, MiniPay, GoodWallet, XDC, and related services.
Strengthened collaboration between the community, developers, ecosystem contributors, and governance participants.

Conclusion

June demonstrated our continued commitment to maintaining a healthy, secure, and engaged GoodDollar community. Through proactive moderation, responsive user support, educational initiatives, technical issue escalation, and ecosystem-wide collaboration, the team helped improve the overall community experience while supporting the continued growth of the GoodDollar ecosystem.

As the ecosystem expands, GIMT remains committed to fostering an inclusive and supportive environment that empowers community members, strengthens participation, and contributes to the long-term success of GoodDollar.

July 2026 - Plan

GIMT – Community Moderation Coordination

July 2026 Plan

Objectives

In July, the GoodDollar International Moderation Team (GIMT) will continue strengthening the GoodDollar ecosystem by delivering responsive community support, maintaining safe and engaging community spaces, expanding educational initiatives, and supporting ecosystem growth through collaboration and innovation.

Building on the progress made in June, the team will focus on improving user experience, increasing community participation, promoting ecosystem initiatives, and identifying opportunities to enhance moderation processes.

Core Moderation

The team will continue to provide active moderation across all official community platforms by:

Monitoring Telegram, Discord, Discourse, and Community X Account.
Responding promptly to community questions and support requests.
Removing spam, scams, phishing attempts, and malicious content.
Enforcing community guidelines while maintaining a welcoming environment.
Escalating technical issues to the appropriate internal teams.

Community Support

Throughout July, GIMT will continue assisting users with:

GoodWallet onboarding
GoodMarket navigation
Daily claiming
MiniPay support
Token swaps
Wallet troubleshooting
Governance participation
General ecosystem inquiries

The team will continue documenting recurring user issues and providing actionable feedback to improve the overall user experience.

Ecosystem Promotions & Community Engagement

GIMT will continue supporting and promoting ecosystem-wide initiatives by creating awareness, encouraging participation, and amplifying official announcements across all community platforms.

Key areas of focus include:

GoodDollar Academy
Learn & Earn Quiz
GoodNews
GoodChat
GoodStories
Governance proposals and community voting
Community campaigns and reward programs
Partner initiatives and ecosystem collaborations
Monthly announcements and community updates

The team will also explore new engagement formats that encourage meaningful participation and strengthen connections within the GoodDollar community.

Education & Knowledge Sharing

Education remains a key priority for July.

The team will:

Publish new GoodDollar Academy modules.
Develop additional user guides and FAQs.
Produce educational graphics and tutorials.
Improve onboarding resources for new users.
Share ecosystem updates in simple, accessible formats.

Community Insights & Reporting

The moderation team will continue monitoring community trends by:

Tracking user support trends.
Identifying recurring technical issues.
Reporting community feedback.
Measuring moderation activities and engagement.
Publishing weekly moderation reports.
Preparing the July monthly moderation summary.

July Success Targets

Target	Goal
Active Moderators	5
Community Platforms Covered	6
Weekly Reports	20
Community Response Time	Maintain timely support across all channels
Spam & Scam Removal	100% of detected malicious content
Educational Content	Continue publishing Academy modules, guides, and tutorials
Ecosystem Promotions	Support and amplify all major GoodDollar ecosystem initiatives throughout July
Community Feedback Reports	Weekly tracking and monthly reporting

Focus Areas for July

Improve onboarding experience for new community members.
Strengthen community engagement across all official platforms.
Expand educational resources through GoodDollar Academy, tutorials, and user guides.
Continue proactive spam and scam prevention.
Improve documentation and escalation of recurring technical issues.
Increase participation in governance, educational programs, campaigns, and community initiatives.
Deliver consistent moderation coverage and timely support across the GoodDollar ecosystem.

Expected Outcomes

By the end of July, GIMT aims to deliver a secure, welcoming, and engaging community experience while strengthening user support, expanding educational resources, increasing participation across ecosystem initiatives, and providing actionable insights that contribute to the continued growth of the GoodDollar ecosystem.

Omarjauro · May 11, 2026, 5:33am

Omarjauro - Weekly Moderation Contribution Report

May - 2026

June - 2026

July - 2026

mukky · May 11, 2026, 5:45am

Moh - Weekly Moderation Contribution Report

May - 2026

June - 2026

July - 2026

Chardztreb · May 11, 2026, 7:47am

May - 2026

June - 2026

July - 2026

Pablorosatti · May 11, 2026, 4:36pm

Weekly Moderation Contributions Reports:

May

June

July

Dany27 · May 12, 2026, 1:04am

Dany Peña Escorcia - Weekly Moderation Contribution Report

¡MES DE MAYO!

Week 1 Contributions

Moderation & Community Health:

Removed [3] spam/fraudulent messages detected in Spanish community spaces.
Monitored conversations and helped maintain a respectful and safe environment across Spanish-speaking channels.
Supported moderation presence and community interaction during active discussion periods.

User Support & Community Assistance:

Assisted a community user with guidance and follow-up support regarding their issue/question.
Responded to general inquiries from Spanish-speaking members and helped redirect users when necessary.
Provided basic onboarding assistance for users navigating the community ecosystem.

Community Engagement & Ecosystem Support:

Helped maintain engagement within Spanish community groups through active moderation and participation.
Supported community communication efforts by staying available for moderation and user assistance.
Contributed to a positive and organized atmosphere across the Spanish community channels.

Coordination & Operations:

Coordinated with fellow moderators regarding spam monitoring and community activity.
Reported suspicious/spam-related activity to help maintain channel security.
Monitored recurring user concerns and common questions within the Spanish community.

Key Outcomes:

Helped reduce spam visibility and improve community safety.
Provided direct assistance to a user needing support within the community.
Contributed to maintaining active moderation coverage in Spanish-speaking channels.
Supported a smoother and more organized community experience for members.

Next Focus Areas:

Continue strengthening moderation response times in Spanish channels.
Provide more consistent user assistance and onboarding support.
Improve community engagement and participation.
Maintain proactive monitoring of spam and suspicious activity.

Week 2 Contributions

Moderación y bienestar comunitario:

Se realizó una vigilancia activa a través de canales de habla hispana para mantener un entorno seguro, organizado y respetuoso dentro de la comunidad.
[4] Se detectaron y eliminaron mensajes de spam o contenido sospechoso de los espacios de la comunidad.
Se mantuvo una presencia constante durante los períodos de mayor actividad para fomentar la moderación y la interacción positiva entre los usuarios.

Soporte y asistencia al usuario:

Brindé apoyo y seguimiento a [3] usuarios que experimentaron problemas o tenían preguntas relacionadas con la plataforma.
Respondí a preguntas generales de miembros hispanohablantes y nativos, ayudando a resolver dudas y guiando a los usuarios cuando fue necesario.
Se ofreció asistencia y apoyo básico a los nuevos usuarios de la comunidad durante el proceso de incorporación.

Participación comunitaria y difusión de actividades:

Las publicaciones relacionadas con el cierre de la tercera temporada de GoodBuilders se compartieron en grupos de habla hispana, manteniendo a la comunidad informada sobre las actividades del ecosistema.
Se promocionó el cuestionario “Aprende y Gana” de GoodDollar, esta vez centrado en XDC GoodReserve, fomentando la participación y el aprendizaje de los usuarios.
Se recordó a los miembros de la comunidad la importancia de reclamar sus recompensas de SUP mediante publicaciones e interacción activa.
El resumen semanal elaborado por el equipo (GIMT) se compartió con la comunidad para mantener a los usuarios al día sobre las actividades y noticias más importantes.
Los usuarios también fueron invitados a participar en la votación para la sexta temporada de SuperFluid.

Coordinación y Operaciones:

Colaboré con el equipo de moderación en el seguimiento de actividades sospechosas y el control del comportamiento de la comunidad.
Informé sobre incidentes relacionados con spam para contribuir a la seguridad y organización de los canales.
Identifiqué las preguntas frecuentes y las necesidades recurrentes de los usuarios hispanohablantes para mejorar el soporte a la comunidad.

Resultados clave:

Contribuí a reducir la visibilidad del spam y a mantener los canales en español más seguros y organizados.
Brindé asistencia directa y seguimiento a varios usuarios que necesitaban apoyo dentro de la comunidad.
Contribuí a fortalecer la participación de la comunidad mediante publicaciones informativas y recordatorios de actividades importantes relacionadas con el ecosistema.
Mantuve una presencia activa de moderación e interacción dentro de los grupos de habla hispana.

Próximas áreas de enfoque:

Continuar reforzando la moderación activa en los canales de habla hispana.
Continuar mejorando los tiempos de respuesta y la atención al usuario.
Fomentar una mayor participación de la comunidad en las actividades, eventos y programas relacionados con el ecosistema.
Mantén una vigilancia proactiva contra el spam, el fraude y las actividades sospechosas dentro de la comunidad.

Week 3 Contributions

Focus of the Week

Eleven spam messages were removed from community channels, as this helps maintain user safety against potential scams.

On May 19th of this year, my GIMT team and I shared the distribution of GoodStories and GoodChat rewards in Telegram groups and on social media. I was responsible for sharing this information in the Spanish-speaking groups.
On May 20th, we invited users to join GoodChat to encourage participation in the Superfluid Season 6 voting.
I created a PDF guide with step-by-step instructions for installing GoodMarket on MiniPay (Opera Mini).

User Support and Guidance

I provided assistance to 16 users between May 18th and 24th of this year.
Throughout the week, we provided support to users experiencing issues; The main problems encountered were related to exchanges, claims, and MiniPay.
Users were sent a tutorial on how to install GoodMarket on MiniPay.

Recurring problems identified

The most prominent problems were:

Exchange failures within MiniPay.
Lack of gas (CELO).
Confusion when connecting GoodWallet to MiniPay and making transfers.

Metrics, Figures, and Evidence

Total users or inquiries handled: 16.
Participants awarded in the Community Stories program: 17.
Active users on GoodMarket: 855.
Log of conversations and support provided: https://gimtteam.vercel.app/?member=dany&from=2026-05-19&to=2026-05-25
Total posts and content for the week: 5.
Attached is the link to the guide I created for installing GoodMarket on MiniPay (Opera Mini) (file:///C:/Users/danyp/Downloads/GoodMarket_MiniPay_Installation_Guide.pdf)

Areas of focus for next week

My main focus will continue to be helping users with any issues they encounter and providing them with the necessary support.
Together with the team, I will continue creating materials that facilitate support assistance.
I will continue to strengthen moderation in the channels.

Week 4 Contributions

Top topics of the week

Activities Performed

23 spam messages were removed from community channels, including Discord. This action contributes to maintaining user safety and peace of mind.
On May 26, the team and I shared a new edition of GoodStories, an initiative that encourages users to share positive experiences related to GoodDollar and gives them the opportunity to earn rewards.
That same day, the community was also invited to participate in the Governance call held on May 29, with the goal of continuing the discussion on the new governance proposal. The session was a success and saw active community participation.
On May 30, the team launched a new Learn & Earn quiz to encourage user learning and participation.

User Support and Guidance

I provided assistance and support to 23 users between May 25 and 31. Attached is the link for detailed tracking of the cases handled ( Working Management — Dashboard )

Recurring Issues Identified

The most frequent issues reported by users were:

How to switch between networks.
How to log in to their GoodDollar accounts.
Problems claiming rewards or performing swaps.

Metrics, Figures, and Evidence

Support tickets and conversations handled: 23.
Proof of work submissions: 6 ,

Link attached ( Working Management — Dashboard )

Posts made in Spanish-speaking groups: 6.
Attached is the link to the GoodDollar Weekly Community Analysis, a document I update every Sunday ( GoodDollar Community Weekly Analytics - Google Sheets )
A decrease in active GoodMarket users was recorded, from 855 to 841 users. Complete statistics can be found at the attached link ( https://goodmarket.live/overview )

Below is a brief summary:

During the week of May 24-31, 2026, the most significant growth was recorded in X, with an increase of 36 followers. GoodDollar (I) followed with 32 new members, and GoodDollar Nigeria saw an increase of 4 members.

On the other hand, the largest decreases were observed in GoodDollar Brazil (-288) and GoodDollar (J) (-259). Moderate reductions were also recorded in Community, Support, Discord, Announcements, and the Philippines.

Conclusion

Although some communities experienced declines, the X, GoodDollar Nigeria, and GoodDollar (I) channels showed positive growth during the week. Overall, the results reflect mixed performance, with gains in some channels and significant reductions in Brazil and in the community identified as GoodDollar (J).

Key Results of the Week

Removal of 23 spam messages, strengthening the security and quality of community channels.
Successful support for 23 users, resolving questions and issues related to access, network changes, and exchanges.
Participation in promoting key community initiatives such as GoodStories, the Governance Call, and the Learn and Win quiz.
Posting 6 messages in Spanish-speaking groups to keep the community informed and engaged.
Significant community growth on X (+36 followers) and on GoodDollar (I) (+32 members).
Creation and updating of the GoodDollar Weekly Community Analysis, providing ongoing monitoring of metrics and community growth.

¡ MES DE JUNIO!

Week 1 Contributions

Most notable topics of the week

Activities carried out
• 8 spam messages were eliminated from the community channels, this helps us contribute to the security and peace of mind of users.
• On June 4, the team and I shared a post letting users know that voting on GoodDollar governance was now open.
• New users joined the community where I was sending them several links so they can learn about the project and create their wallet.

User support and guidance
• Provided assistance and support to 25 users between June 1st and June 7th. I attach the link for detailed monitoring of the cases attended ( Working Management — Dashboard )

Recurring problems identified
The most frequent problems reported by users were:
• Failures when claiming in XDC from the wallet
• Lack of gas to claim in fuse
• Problems making exchanges in MiniPay

Metrics, figures and evidence
• Support tickets and conversations managed: 16
• Proof of work presentations: 5

Attached is a link to my work ( Working Management — Dashboard )

• Posts shared in Spanish-speaking groups: 7
• I am attaching the link to the GoodDollar Weekly Community Analysis, a document that I update every Sunday ( GoodDollar Community Weekly Analytics - Google Sheets )

During the week of May 31 to June 7, 2026, growth was limited and a slight decrease predominated in several communities.
Channels with growth:

X: +10 users
Community (Esp): +1 user
Discord: +1 user
Stable channels:
Brazil: no changes
Channels with decrease:
Nigeria: -109 users (most significant drop)
GoodDollar: -91 users
Support: -19 users
Announcements: -5 users
Spanish: -2 users
Hackers and Philippines: -1 user each
Conclusion
The main variation of the week was the reduction of members in Nigeria (-109) and on the main GoodDollar channel (-91). Although there was a small growth in X, Discord and Community (Esp), this was not enough to offset the losses recorded in the other channels.

• There was a small increase in the number of active GoodMarket users, from 841 it rose to 842. Full statistics can be found at the attached link (https://goodmarket.live/)

Focus for the month.
• Continue to take care of the communities and eliminate spam to protect their safety.
• Provide them with the necessary help for any problem they are having.
• Together with the team, continue with activities where they can obtain rewards and also encourage them to share about the good experience they have in the project.

Week 2 Contributions

Weekly Community Management Report

Activities Performed

14 spam messages were removed from community channels, contributing to a safer and more organized environment for users.
On June 10th, the team and I released module #24 of the GoodDollar Academy.

User Support and Guidance

I provided assistance and support to 5 users between June 8th and 14th, 2026.

Attached is the link to the tracking panel where the cases handled are recorded: ( Working Management — Dashboard )

New users who want to learn more about the project were welcomed.

Recurring Issues Identified

The most frequently reported issue by users was:

Problems performing swaps.

Metrics, Figures, and Evidence

Proof of work submissions: 5

Link attached: ( Working Management — Dashboard )

Posts shared in Spanish-speaking groups: 5
GoodMarket has currently verified 749 users and has 226 pending verification. Additional platform statistics include:

- Total Users: 2,384

- Global UBI Users: 1,934

Link attached: https://goodmarket.live/overview

Week 3 Contributions

Tema destacado de la semana

Se eliminaron 7 mensajes de spam en los canales de la comunidad.
El 16 de junio del presente año se compartió en los canales de Telegram de habla hispana el nuevo GoodChat, el cual esta semana se centró en la última actualización del ecosistema GoodBuilders Temporada 4.

Soporte y orientación al usuario

Presté asistencia a 20 usuarios entre el 15 y el 21 de junio del presente año tanto a los grupos de habla hispana como soporte a usuarios bilingües.
Durante toda la semana brindamos apoyo a los usuarios que experimentaron problemas. Los principales inconvenientes detectados estuvieron relacionados con los intercambios, las reclamaciones, GoodMarket, el proceso de retiro y dificultades para reclamar en Fuse por insuficiente gas en GoodWallet.

Métricas, cifras y evidencias

Total de usuarios o consultas atendidas: 20
Presentación de pruebas de trabajo: 6

Adjunto enlace: Working Management — Dashboard

Publicaciones en los grupos de habla hispana (GoodDollar Español y GoodDollar Community): 2

Telegram: View @GoodDollar_ES

Telegram: View @GooddollarEnEsp

Usuarios verificados en GoodMarket: 829; pendientes por verificar: 259
Usuarios totales: 2.493; usuarios globales de UBI: 2.008

Resumen de GoodMarket:
La plataforma continúa mostrando un crecimiento positivo. Actualmente cuenta con 829 usuarios verificados, lo que representa un aumento de 80 respecto a la semana anterior. Asimismo, los usuarios pendientes de verificación pasaron de 226 a 259. El total de usuarios de la plataforma aumentó de 2.384 a 2.493, registrando un crecimiento de 109 nuevos usuarios. Por su parte, los usuarios globales de Renta Básica Universal (UBI) crecieron de 1.934 a 2.008, lo que representa un incremento de 74 usuarios. En general, la plataforma mantiene una tendencia de crecimiento sostenida tanto en usuarios totales como en usuarios verificados y participantes del programa UBI.

https://goodmarket.live/overview

Se adjunta el enlace al Análisis semanal de las comunidades de GoodDollar, documento que se actualiza todos los domingos. GoodDollar Community Weekly Analytics - Google Sheets

Áreas clave para la próxima semana

Continuar cuidando a las comunidades y eliminando el spam para proteger su seguridad.
Brindar asistencia oportuna ante cualquier problema que surja.
Fomentar la incorporación de nuevos usuarios al proyecto.

Week 4 Contributions

Moderación y gestión de la comunidad

Se eliminaron 5 mensajes de spam en los canales de la comunidad.
Durante la semana se compartieron diversas publicaciones en los canales de habla hispana y en las demás redes. – El 22 de junio se publicó un video con la participación de los usuarios en la actividad GoodStories, donde compartieron experiencias positivas. – El 25 de junio se difundió la sesión 4 de GoodBuilders, recordando a los usuarios los pasos para participar en la plaza. Ese mismo día también se compartió contenido sobre GoodDao 2.0. – El 26 de junio se publicó un nuevo GoodStories para incentivar la participación de los usuarios. – El 27 de junio se compartió nuevo cuestionario de Aprende y Gana. – El 28 de junio (Hoy) se envió una invitación para la sesión de preguntas y respuestas que se realizará el 29 de junio, donde los usuarios podrán plantear cualquier duda o inquietud y recibirán acompañamiento oportuno.

Soporte y orientación al usuario

• Se brindó asistencia a 5 usuarios entre el 22 y el 28 de junio, tanto en los grupos de habla hispana como en soporte a usuarios bilingües.

• Durante toda la semana se atendieron usuarios que presentaron dificultades relacionadas principalmente con intercambios, GoodMarket y el proceso de retiro.

Métricas, cifras y evidencias

• Total de usuarios o consultas atendidas: 5

• Presentación de pruebas de trabajo: 5 – Enlace: Working Management — Dashboard

• Publicaciones en los grupos de habla hispana (GoodDollar Español y GoodDollar Community): 7 – Telegram: View @GoodDollar_ES - Telegram: View @GooddollarEnEsp

• Usuarios verificados en GoodMarket: 924 Usuarios pendientes por verificar: 318

• Usuarios totales: 2.637 Usuarios globales de UBI: 2.097 – https://goodmarket.live/overview

• Se adjunta el enlace al análisis semanal de las comunidades de GoodDollar, documento actualizado cada domingo: GoodDollar Community Weekly Analytics - Google Sheets

Áreas claves para la próxima semana

Iniciamos el mes de julio con el objetivo de continuar mejorando cada día la atención a los usuarios, brindando respuestas con la mayor brevedad posible.
Mantener la promoción de las actividades y actualizaciones que se vayan desarrollando.
Como equipo GIMT, continuar apoyándonos mutuamente en el proyecto.
En la actividad de preguntas y respuestas de mañana, brindar acompañamiento a los usuarios y resolver las inquietudes que presenten.

¡ MES DE JULIO!

Week 1 Contributions

Temas más destacados de la semana

Actividades realizadas

Se eliminaron 3 mensajes de spam de los canales de la comunidad, contribuyendo a mantener un entorno seguro para los usuarios.
El 29 de junio realizamos una sesión de preguntas y respuestas (Q&A), en la que varios usuarios se conectaron para resolver dudas e inquietudes sobre el proyecto.
Ese mismo 29 de junio publiqué en los grupos de Telegram de habla hispana un recordatorio sobre el inicio de GoodBuilders S4, que comenzó el 30 de junio.
El 1 de julio compartí un recordatorio invitando a los usuarios a conectarse a la reunión comunitaria sobre la gobernanza de GoodDollar.

Soporte y orientación al usuario

Brindé asistencia y soporte a 9 usuarios entre el 29 de junio y el 5 de julio. Adjunto el enlace para el seguimiento detallado de los casos atendidos ( Working Management — Dashboard )

Problemas recurrentes identificados

Los inconvenientes más frecuentes reportados por los usuarios fueron:

Problemas al realizar intercambios.
Error al ingresar a GoodMarket, debido a que la plataforma se encuentra actualmente en mantenimiento.

Métricas, cifras y evidencias

Tickets y conversaciones de soporte gestionados: 9.
Presentaciones de prueba de trabajo: 5.

Adjunto el enlace correspondiente a mi trabajo ( Working Management — Dashboard )

Publicaciones compartidas en grupos de habla hispana: 5.

Telegram: View @GoodDollar_ES

Telegram: View @GooddollarEnEsp

Adjunto también el enlace al Análisis semanal de la comunidad de GoodDollar, documento que actualizo cada domingo (GoodDollar Community Weekly Analytics - Google Sheets)

Resumen de las estadísticas: cierre de junio e inicio de julio

Durante la primera semana de julio, la comunidad mostró un comportamiento mixto. X registró un crecimiento de 889 a 895 seguidores (+6) y Discord aumentó de 1.879 a 1.882 miembros (+3).

En los demás canales se observaron los siguientes cambios:

GoodDollar Nigeria: de 1.760 a 1.722 (-38).
GoodDollar Community (Esp): de 509 a 510 (+1).
GoodDollar Español: de 679 a 677 (-2).
GoodDollar: de 11.055 a 11.015 (-40).
GoodDollar Announcements: de 1.561 a 1.557 (-4).

Los canales de Brasil (228), Support (4.333), Hackers (108) y Philippines (222) permanecieron estables o presentaron cambios mínimos.

Conclusión

Julio comenzó con un ligero crecimiento en X y Discord, además de un pequeño aumento en la comunidad en español. Aunque algunos canales registraron leves disminuciones, en general la comunidad se mantuvo estable y sólida al inicio del nuevo mes.

Objetivos del mes :

Fortalecer el soporte a la comunidad, brindando respuestas oportunas y de calidad a los usuarios que requieran asistencia.
Mantener los canales de la comunidad libres de spam mediante una moderación constante.
Incrementar la participación de la comunidad en sesiones de preguntas y respuestas (Q&A) y reuniones relacionadas con la gobernanza de GoodDollar.
Promover activamente las iniciativas y campañas del ecosistema, como GoodBuilders y otros programas comunitarios.
Compartir información relevante y recordatorios en los grupos de habla hispana para mantener a la comunidad informada.
Dar seguimiento a los problemas más recurrentes reportados por los usuarios, especialmente los relacionados con intercambios y el acceso a GoodMarket, proporcionando orientación mientras se implementan las soluciones.
Continuar documentando y gestionando todos los casos de soporte para facilitar su seguimiento y análisis.
Mantener actualizado el análisis semanal de la comunidad, monitoreando el crecimiento y comportamiento de los diferentes canales.
Impulsar el crecimiento de la comunidad hispanohablante mediante publicaciones y actividades que fomenten la participación y la incorporación de nuevos usuarios.
Contribuir a mejorar la retención de usuarios mediante una comunicación clara, constante y el acompañamiento a nuevos miembros.
Identificar tendencias y necesidades de la comunidad para proponer acciones que mejoren la experiencia de los usuarios.
Continuar apoyando las iniciativas del equipo de GoodDollar mediante la difusión de anuncios, eventos y actividades relevantes.

Week 2 Contributions